FAQ

Visa , Mastercard and AMEX

Standard Occupancy: 1 bedroom = 2 persons; 2 bedroom = 4 persons; 3 bedroom = 6 persons; 4 bedroom = 8 persons; One extra adult/child per apartment can be accommodated on a roll-away or sofa bed. Extra person charges apply. Children under 2 are free except when requiring any additional bedding.

8 am – 5:30 pm Monday to Friday

8 am to 4 pm Saturday

9 am to 1 pm Sundays and Public Holidays.

Check in time is 2:00 pm* and check out time is 10:00 am. Half daily rate applies for late check-out till 12:00 pm, the full daily rate applies for later check-outs.

*Please note that you may experience delays at check-in due to Covid-19 protocols.

Our reservations desk can recommend airport transfers, assist with your car rental and provide complimentary bookings to theme parks, tours and entertainment.

As all the apartments are individually owned and furnished, the images displayed on this website may not necessarily correspond with the apartment you are allocated. However, all apartments are of a similar standard to those shown in the web page photos.

Our car parking is basement car park, the Max Height is 2.1 Meter, one car space is allocated for each apartment.

For confirmation of bookings we will need a deposit of $350.00 (Low/Mid Season) or $500.00 (High Season).

This can be paid by Master card, Visa or Amex (surcharge of 3%), or by direct transfer
Balance of account should be paid based on your confirmation letter

Cancellation Policy:

If the booking is cancelled 28 days or more prior to the date of arrival, there will be a full refund less an administration fee of $50.00. If, however, the booking is cancelled 28 days prior to the arrival date, there will be NO refund. In the event of an early departure during your stay, we regret that there is NO refund.

Visa, Mastercard and American Express are accepted. PLEASE NOTE THERE IS A 2% SURCHARGE FOR AMERICAN EXPRESS.
A copy of your ID and credit card pre-authority of $300 or $500 cash is required at check-in.